84bdt Privacy Policy
Learn in detail how your personal information is collected, stored, and kept secure — the complete 84bdt privacy policy is explained here.
1. Introduction and Scope
84bdt ("Platform", "we", "us") operates an online gaming and betting service for users in Bangladesh. This privacy policy explains how we collect your personal information, the purposes for which we use it, and how we keep it secure.
By using the 84bdt website, creating an account, or using any of our services, you are considered to have accepted the terms of this privacy policy. If you do not agree with any part of this policy, please stop using our services.
2. What Information We Collect
Registration and Identity Information
We collect the following information when you create an account:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Email address
- Mobile number (for bKash, Nagad, Rocket verification)
- National ID card or passport number (for KYC verification)
- Username and password
Transaction and Financial Information
To process deposits and withdrawals, we collect:
- bKash, Nagad, or Rocket account number
- Transaction date, amount, and reference number
- Win, loss, and bonus history
- Wallet balance information
Technical and Device Information
Information our platform collects automatically:
- IP address
- Browser type and version
- Device type and operating system
- Cookies and session data
- Login and logout time and date
- Page visit patterns and duration
Communication and Support Information
When you contact us via our 24/7 live chat or email, we retain the content of that conversation, your questions, and a record of any complaints. This information helps us improve our service quality.
3. How We Use Your Information
Service Operation and Improvement
Using your information, we:
- Create and manage your account
- Process deposits and withdrawals (bKash, Nagad, Rocket)
- Provide bonuses, cashback, and VIP rewards
- Resolve technical issues on the platform
- Improve new games and features
Identity Verification and Security
84bdt is committed to preventing financial fraud and misuse. For this purpose we verify your identity, monitor suspicious transactions, and detect multiple accounts held by the same person.
Our SSL encryption keeps all your information secure during transmission and storage. We monitor all gaming activity to ensure fair play.
Responsible Gaming Support
By analysing your gaming patterns we can identify potentially problematic behaviour and provide support when needed. This is part of our responsible gaming programme. For more information, visit our Responsible Gaming page.
Communication and Promotional Information
With your consent, we may notify you about new bonus offers, tournaments, and service updates. You can stop receiving such communications at any time by informing our support team.
4. Information Sharing and Disclosure
Sharing Information with Third Parties
84bdt never sells your personal information or transfers it to third parties for commercial purposes. However, we may share certain information in the following circumstances:
- Payment processors: With payment service providers such as bKash, Nagad, and Rocket, solely to process transactions.
- Technology partners: With technology service providers who operate and maintain our platform, under strict confidentiality agreements.
- Game providers: With game developers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe to ensure service delivery.
Legal Obligations
We may be required to disclose necessary information in response to valid requests from legal authorities, court orders, or directions from regulatory bodies. In such cases we will always disclose only the minimum information required, within the bounds of the law.
5. Cookies and Tracking Technologies
What Cookies Are and Why We Use Them
Cookies are small text files stored in your browser. 84bdt uses the following types of cookies:
- Essential cookies: To maintain login sessions and ensure security — these cannot be disabled.
- Functional cookies: To remember your preferences (language, theme).
- Analytical cookies: To understand and improve platform usage patterns.
Cookie Controls
You can control or delete cookies from your browser settings. However, disabling essential cookies may cause some important platform features to not work properly and may limit access to your account.
6. Information Security Measures
84bdt has adopted industry-standard technical and organisational measures to protect your information:
- SSL encryption: All data is protected by 256-bit SSL encryption during transmission and receipt.
- Password hashing: Your password is never stored directly — only an encrypted hash is kept.
- Restricted access: Only authorised staff can access your information.
- Regular security reviews: Our systems undergo regular security audits.
- Data backup: All information is regularly backed up to secure servers.
- Suspicious activity monitoring: Automated systems are active to detect unusual logins or transactions.
7. Data Retention Period
84bdt retains your information in accordance with the following policy:
- Active accounts: All information is retained for as long as the account remains active.
- Closed accounts: Financial and identity information may be retained for a specified period after account closure as required by law.
- Transaction records: All financial transaction information is retained in accordance with applicable law.
- Inactive accounts: Information relating to accounts that have been inactive for an extended period is managed in accordance with our data retention policy.
8. Your Rights and Choices
Right to Access Information
You may contact us at any time to request a copy of the information we hold about you. We will process your request within a reasonable time.
Right to Correct Information
If any of your information is incorrect, you may request that it be corrected. Our support team will assist you through this process.
Right to Close Your Account
You may request to close your account at any time. Even after closure, certain information may be retained as required by law.
Right to Opt Out of Marketing Communications
You may request to stop receiving promotional messages or offers at any time. To do so, contact us via live chat or email.
9. Protection of Minors
84bdt strictly prohibits registration and account use by anyone under the age of 21. We follow appropriate methods for age verification. If we become aware that a minor is using our platform, we will immediately close that account and delete all their information.
We never knowingly collect personal information from minors. If you have any concerns about a minor accessing our platform, please contact us.
10. Policy Changes and Updates
84bdt may update this privacy policy from time to time. For any significant changes, we will:
- Update the "Last Updated" date at the top of this page.
- Notify active users by email or via a notice when they access the platform.
- For major changes, we may request renewed consent.
If you continue to use our platform after any changes, you will be considered to have accepted the revised policy. We therefore recommend reviewing this page regularly.
11. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us:
- 24/7 Live Chat: Get instant support in Bengali using the live chat on our platform.
- Email: [email protected]
We generally respond to all information-related requests from users as quickly as possible. More complex requests may take additional time — we will let you know in advance.
You can find more information about 84bdt on our About Us page. For our terms of service, visit our Terms and Conditions page.